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About Parkbury House Surgery
Find out more about us
About us
Parkbury House Surgery is a Disability Discrimination Act (DDA) compliant practice located in the town centre of St Albans. It provides a range of primary health care services from its premises on St Peters Street (AL1 3HD), and at Sandridge Surgery. The practice is on the GMS contract, and it is also a teaching and training practice.
The practice serves a population of about 22,000. We have a strong and multi-skilled clinical team, including seven GP partners and 17 salaried GPs, as well as an excellent team of practice nurses (covering chronic disease, minor illness, mental health and frailty), health care assistants, clinical pharmacists, physician’s assistants, and first contact physiotherapists.
Parkbury House Surgery is committed to ensuring better access to care by delivering an efficient and effective online triaging service. Our eConsult service allows patients to submit their concern in their own time, without having to wait on the phone and speak to a receptionist. This service is reviewed daily by GPs and administrative staff, and requests are responded to depending on clinical need. Clinically urgent requests will receive a same day response. We aim to provide patients with a timely initial assessment of their needs in order to obtain advice, book an appropriate appointment with an appropriate clinician within the surgery, or to refer them onto other services if needed (e.g., minor illness, A&E, Carer in Herts, etc.) which will then be able to meet those needs.
We hold the Purple Star accreditation – equitable health care is very important to us.
Parkbury House Surgery is committed to ensure proactive, personalised care to meet the needs of the older people in its population. The practice is responsive to the needs of older people and offers regular care home visits, home visits, and urgent appointments for those with enhanced needs. The care home and home visit team includes dedicated community illness and frailty nurses, as well as healthcare assistants and clinical pharmacists, and enables proactive regular visits to local nursing homes, including homebound older people, to ensure continuity of care.