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Important: October Announcements 🍂

– Parkbury House is now fully live with eConsult. For more information click here!

Parkbury House Surgery

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Important: Parking at the surgery

All drivers must enter their registration number using the screen at reception if using our car park, no matter the length of the stay. You can find out more about appealing car parking fines.

Google reviews

Rob K.

16:59 21 Oct 25
A severe leg injury three months ago required dressing three times per week, and now I need further specialist treatment from an Ulcer Clinic. All the nurses who carried out dressings gave me great confidence that my care was in good hands, typified by Christina who saw my wound first and then today last at Parkbury House; she always gave me confidence, but also checked signs very carefully, resulting in additional courses of antibiotics. “It will be fine” she often said, not gratuitously but as an earnest assessment. Thank you all very much!!! Rob Kilby

Olivia del P.

16:36 08 Oct 25
I was invited to have a flu jab. It was very easy to book in and I didn’t wait one minute at the sand ridge site. The team were wonderful and very helpful despite having internet issues. It was sweet and shot. I’m very pleased with the experience.

Ruqayah L.

16:16 30 Sep 25
Dr. Sawyer, Dr. Benson, Dr. Freedman, and Dr. Williams ,Dr Waites and Dr Naqshbandi they are truly the best GPs in the practice. Each doctor takes the time to listen thoroughly, explain diagnoses clearly, and ensures a supportive and personalised approach to my health needs. They consistently prioritise patient health, establishing a high degree of trust and delivering effective care.
Thank you for everything you do; your compassion and commitment truly make a difference in your patients’ lives, Dr. Sawyer, Dr. Benson, Dr. Freedman, Dr Waites ,Dr Naqshbandi and Dr. Williams.”

James M.

21:22 06 Sep 25
I unfortunately had to frequently attend Parkbury house surgery for 5 years (on & off) . The nurses were amazing during the entire time. They would always fit me last minute whenever I needed an appointment or I could contact them whenever for some advice or reassurance. As a patient here you will always feel they’re trying their best to aid your recovery.

lesley P.

12:35 19 Aug 25

Mary K.

14:22 18 Aug 25

Rachael B.

12:44 16 Aug 25
I have always found the triage system excellent at Parkbury house. For non emergencies we use the e-consult system and book Dr Benson. Having a regular doctor is hugely important for my autistic son as it enables us to build trust and reassurance that we know our doctor fully understands the issue because she has detailed historical knowledge of my sons complexities. This holistic approach reduces my son’s anxiety and he is able to engage with appointments that previously triggered his anxiety which made treatment excruciating difficult. Dr Benson is kind, empathetic and above all finds the positive when our life can be challenging. A huge thank you to her and all at Parkbury House.

Marjorie J.

07:45 15 Aug 25
Always kind, helpful and caring.

Jan F.

16:55 14 Aug 25
Bushra was brilliant answering any questions I had for her and really making sure I was OK with everything we discussed

I’m sorry that I didn’t get the name of the nurse who gave me the injection I was booked in for but my thanks to her for fitting me in an hour earlier than my appointment time

And the lovely lady on reception who sorted times out for me thank you

And always the lovely warm welcome from Shelly
Thank you all x

David H.

13:04 13 Aug 25
Had a great consultation today. Diagnosed problems and treatment will referral on to hospital. Was later emailed to confirm that this had been done. Excellent service, as ever from Parkbury House.

Tracey P

11:29 12 Aug 25
Recently I have used eConsult, had telephone appointments and F2F appointments all with Dr Freedman. From my first consultation Dr Freedman has provided excellent ongoing care. Every consultation was a conversation, with my views taken into consideration prior to any decision being made. Would recommend this Practice.

Bob B.

13:15 08 Aug 25
Seen on time and given a thorough exam. Good explanation of the issues and a treatment plan outlined. I felt involved at all stages. Very happy with the plan and Way forward.

Aiden R.

14:48 05 Aug 25
⭐⭐⭐⭐⭐ 5 Stars
I want to say a huge thank you to Nurse Ella at parkbury House Surgery for the outstanding care she gave me when I came in with a burn. She was absolutely amazing — calm, kind, and incredibly professional throughout the entire process.

Ella took the time to explain everything clearly and made sure I felt comfortable and reassured at every step. Her gentle and caring approach made a painful situation so much easier to handle. I felt genuinely looked after, and her expertise made a real difference in my recovery.

She’s a true credit to Parkbury House Surgery, and I’m so grateful for the care I received. Highly recommended

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